Refund policy

Non-Return Policy
All sales are final. Due to the handcrafted nature of our products and their small-batch production, we do not accept returns or exchanges.

Damages or Issues
Please inspect your order upon arrival. If your item is defective, damaged during shipping, or if you receive the wrong product, contact us immediately at alirose.fragrances@gmail.com. We will work with you to resolve the issue and make it right.

Questions
If you have any questions or concerns about your order, please reach out to us at alirose.fragrances@gmail.com — we’re happy to help.